FAQs

How long does shipping take?
Shipping in the US takes 3 to 5 days and international orders take 6 to 12 days.

Am I still able to use these products as my skin gets irritated easily?

Yes! Our products are made with amazing natural and organic ingredients and are well tolerated by ALL skin types!

Are the products made in America?

Yes! The products are made with love and care in Florida!

Are your products natural and organic?
Yes! We use natural and organic ingredients in all of our products and as much as we can without compromising quality. On average our products are 98% natural and 70% organic.

Do you or have you ever tested on animals?
Heck no! We will never EVER test on animals.

How do I purchase wholesale?
To place a wholesale order, please email support@oceanaturals.com - please 'WHOLESALE' in the subject line and a member of our wholesale team will get back to you asap!

Where do I enter my discount code?
At the final stage of checkout, you will see an option to enter the discount code, you enter it there and then click apply.

I have eczema / rosacea - is the masque suitable for me?
Although most clay masques can dry the skin, our masque is loaded with hydrating ingredients and iodine which will do wonders for your skin when dealing with eczema / rosacea.

I'm about to have a baby! - can I use these products?
If you’re looking for more natural products to integrate into your routine while your pregnant you have come to the perfect place! Our products are made with beautiful ingredients that are certainly safe for you to use.

What is the shelf life of your products?
Our products have a typical shelf life of 36 months

Is it correct that all skin care products contain preservatives?
Correct! Preservatives are necessary in order to make sure that your skincare stays at its most effective state in different climates and environments. It also prevents the growth of microorganisms which is completely necessary for any skincare product.

We have however, kept preservatives to a bare minimum and only used the highest quality available – it is in our best interest to ensure the efficacy of our product and also ensure that bacteria doesn’t grow inside your product.

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